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Installing the Archi Requester DLL

Instructions

Download the ZIP file (ArchiRequester.zip) from the EVA Netmodeler portal. Save it in a temporary directory.

1. Unzip the file, then double-click on the "setup.exe" file. The following dialog will be displayed:

(Note that the date on the title bar and in the dialogs may differ from that shown here)

2. Click on the OK button, this will cause the following dialog to be displayed:

 3. Now click on the  button at the top-left of the screen, the next screen to be displayed will look as follows:

 4. The requester will now be installed onto your hard drive, when the operation is completed, you will see the following message:

What can go wrong?

Obviously, things don't always go as smoothly as outlined above. The Archi Requester installation primarily installs a file called: "ArchiRequester.dll" into the "C:\WINNT\SYSTEM32" (or equivalent) directory and registers it.

There are two main reasons why such an installation would fail:

  1. You do not have administrator rights on your computer.
  2. The dll is locked.

You do not have administrator rights on your computer

Only users who have administrator rights are allowed to install and register dll's. If you do not have administrator rights, the best thing to do would be to contact your IT support department and request that the installation be done by an administrator.

The dll is locked

This error will only be encountered if you are trying to install a newer version of the requester. It is quite common for dll's to become locked by the programs that use them and the Visual Basic installation program will not report an error if it fails to install and register the new version of the dll when the old one is locked.

The best way of overcoming this problem is to open Windows Explorer and navigate to the C:\WINNT\SYSTEM32 (or equivalent) directory, locate the ArchiRequester.dll file and delete it manually.

Now run the installation program again, this time it should have no problem installing the dll.

If Windows refuses to allow you to delete the ArchiRequester.dll file, re-booting your computer should solve this problem.